Taking too long? Close loading screen.

Privacy Policy

Personal data protection

1. Introduction: 

The purpose of this Policy is to inform, in accordance with the provisions of applicable regulations, about the processing that will be carried out regarding personal data collected through the website www.parafina.es (hereinafter, 'PARAFINA.ES').

Access to and use of PARAFINA.ES and/or its subdomains confer the status of user (hereinafter, 'User/s') and imply knowledge and acceptance of all the conditions included in this Privacy Policy.

2. Who is the Data Controller? 

Identity: PARAFINA D&C S.L.U. (hereinafter 'PARAFINA') Tax Identification Number (NIF) B39550975 Postal Address: 7BIS Corazón de María Street, Left Staircase, Right Door. 28002 Madrid Email: [email protected] 

How do we collect personal data? Users are informed that as a result of using certain functionalities of PARAFINA.ES, it is necessary to provide certain personal data that will be included in files for which PARAFINA is responsible. Specifically, PARAFINA.ES will record the following information: Contact form data voluntarily provided by the User interested in obtaining commercial information about our services to PARAFINA (name and email address). Email submissions: personal data (including, without limitation, your email address) that the User provides to us by sending an email to addresses @parafina.es. The use of the various forms and/or functionalities enabled on PARAFINA.ES is voluntary. However, some fields are necessary to properly address your request, and the inclusion of personal data in the remaining fields is voluntary or optional. The User's refusal to provide the information required in the mandatory fields could prevent PARAFINA from addressing your request. 

4. For what purpose do we process your data? In general, the information registered through PARAFINA.ES that PARAFINA obtains from Users will be processed solely and exclusively to process and respond to requests made by Users. 

5. To which recipients will we communicate your data? PARAFINA does not plan to disclose your personal data to any third party. 

6. What is the legal basis for processing? The legal basis for processing the data collected is the User's consent, expressed through the acceptance of this Privacy Policy or by sending an email to any of the addresses provided through PARAFINA.ES. 

7. How long will we keep your data? The personal data collected will be retained by PARAFINA only for the time necessary to address and manage each specific request made by the User. However, after this period, the data may be blocked and kept by PARAFINA to address any liabilities arising from the processing, only for the statute of limitations period of such liabilities. After the mentioned periods, the personal data will be deleted by PARAFINA. 

8. What are your rights when you provide us with your data? The User may, at any time, request confirmation from PARAFINA as to whether their personal data is being processed by our Company and, if so, access it. Likewise, the User may request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may also request the limitation of the processing of their data, in which case we will only retain it for the exercise or defense of claims. The User may also object to the processing of their data in certain circumstances. PARAFINA will cease processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. Finally, when applicable, the User may exercise the right to data portability to obtain the data in electronic format or to have it transmitted to another entity. To exercise these rights, you can use the following channels, always accompanied by a photocopy of your ID or any other document that allows us to verify your identity: By mail to the address: 7BIS Corazón de María Street, Left Staircase, Right Door. 28002 Madrid. By email to [email protected] Finally, it is also informed of the right to lodge a complaint with the Spanish Data Protection Agency if you become aware of or believe that an event may constitute a breach of applicable data protection regulations. 

9. Updates and changes to the Privacy Policy PARAFINA reserves the right to make changes to this Privacy Policy, so it is advisable for Users to visit it periodically. When significant changes are made to this Privacy Policy, they will be communicated to Users for their acceptance through notices on PARAFINA.ES, or by any other appropriate means depending on the circumstances.

Intellectual and Industrial Property

The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, the designs, logos, text, graphics, and/or any other signs that may be used for industrial and commercial purposes, are the property of the provider, or it has a license or express authorization from the authors for their inclusion on this site. All the contents of the website are duly protected by intellectual and industrial property regulations and are registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution, and commercialization of them requires the prior written authorization of the provider.

Any unauthorized use, use, or modification of the material or content for purposes other than those authorized will be considered a serious breach of the intellectual or industrial property rights of the author, as well as a violation of international copyright laws, which protect copyright.

In no case shall the user's access and navigation be understood as authorization or as constituting a waiver, transfer, total or partial assignment of said rights, nor the granting of any right or expectation of rights, in particular, the alteration, transformation, exploitation, reproduction, distribution, or public communication of such content without the prior express authorization of Parafina D&C S.L.U. or the corresponding rights holders.

The designs, logos, text, and/or graphics not owned by the provider that may appear on the website belong to their respective owners, who are responsible for any possible disputes that may arise regarding them. Therefore, the provider shall not be responsible for any infringement of the intellectual or industrial property rights of third parties who have declared themselves to be the owners of such rights by including them on the website.

To make any observations regarding possible breaches of intellectual or industrial property rights, as well as regarding any of the contents of the website, you can do so through the following email: [email protected].

Introduction of links to the portal

Parafina D&C S.L.U. does not authorize the establishment of links to its site unless express consent is requested.

Parafina D&C S.L.U. will assess whether the source pages from which linking is intended meet the conditions for said authorization.

  • The link will only link to the home page or main page of the site but may not reproduce it in any way (inline links, copying of text, graphics, etc).
  • It is prohibited to establish frames or frames of any kind that surround the Website or allow the display of its content through Internet addresses different from those of the Portal itself. In any case, this prohibition also includes displaying content alongside content that is not from the Portal in such a way that: (I) it causes error, confusion, or deception among users about the true origin of the content; (II) constitutes an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the brand and the prestige of Parafina D&C S.L.U.; or (IV) in any other way is prohibited by current legislation or goes against the practices and customs of professional ethics that are generally accepted on the internet.
  • The page that introduces the link shall not make any false, inaccurate, or incorrect statements about Parafina D&C S.L.U., its partners, employees, customers, or the quality of the services it provides.
  • In no case shall it be stated on the page where the link is located that Parafina D&C S.L.U. has given its consent for the insertion of the link or that it otherwise sponsors, collaborates, verifies, or supervises the sender's services.

Authorized links that are established must always be made to the main page of www.parafina.es or, where appropriate, to the one established by Parafina D&C S.L.U. itself, and said link must be absolute and complete in such a way that it takes the user to the main page.

The page that establishes the link must faithfully comply with the law and may not, under any circumstances, contain or link to its own or third-party content that is unlawful, harmful, or contrary to morality and good customs, or that is inappropriate and conflicts with the activities of Parafina D&C S.L.U.

Parafina D&C S.L.U. shall not be responsible for the content of the destination web pages established through links on the website, nor for any infringements of third-party rights that such pages may incur.

Linked sites

From the website, it is possible that the user may be redirected to third-party website content. Since the provider cannot always control the content introduced by third parties on their websites, it does not assume any responsibility for such content.

In any case, with respect to unauthorized links, the provider states that it will proceed to the immediate removal of any content that may contravene national or international law, morality, or public order, and will proceed to the immediate removal of the redirection to said website, notifying the competent authorities of the content in question.

With regard to the inclusion of technical link devices that allow the User to access other websites and portals on the Internet (hereinafter, 'Linked Sites'), in these cases, Parafina D&C S.L.U. acts as a service provider acting as an intermediary in accordance with Article 17 of Law 34/2002, of July 12, on Services of the Information Society and Electronic Commerce (LSSI), and shall only be responsible for the content and services provided on the Linked Sites to the extent that it has effective knowledge of the unlawfulness and has not diligently deactivated the link.

Parafina D&C S.L.U., unless proven otherwise, does not know the content and services of the Linked Sites, and therefore shall not be held responsible for damages caused by the unlawfulness, quality, unavailability, error, and uselessness of the Linked Sites, nor for any other damage that is not directly attributable to Parafina D&C S.L.U.

User's obligations

The User undertakes to use the contents of the website diligently, correctly, and lawfully, and undertakes to refrain from:

  1. a) Use the content for purposes or effects contrary to law, morality, and good customs, or public order.
  2. b) Reproduce, copy, distribute, allow public access through any form of public communication, transform, or modify the content, unless you have the corresponding authorization from the owner.
  3. c) Use the content of the website to send advertising, direct sales communications, or any other kind of commercial purpose, unsolicited messages directed at a plurality of persons, regardless of their purpose, as well as refrain from marketing or disseminating such information in any way.

The User acknowledges and accepts that the use of the website and its services is done under their sole responsibility.

Responsibility of Parafina D&C S.L.U.

Parafina D&C S.L.U. will only be liable for the damages that the user may suffer as a result of the use of the website when such damages are attributable to intentional misconduct by Parafina D&C S.L.U. However, it declares to have taken all necessary measures, within its possibilities and the state of technology, to ensure the operation of the website and prevent the existence and transmission of viruses and other components that may harm the user, as previously mentioned.

The provider is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks, or any other means that allows third parties to independently publish content on the provider's website. However, in compliance with the provisions of articles 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities, and security forces, actively collaborating in the removal or, as the case may be, blocking of all content that could affect or contravene national or international law, the rights of third parties, or morality and public order. If the user considers that there is any content on the website that could be classified as such, please notify the website administrator immediately.

Applicable law and jurisdiction

The relationships established between the User and the owner of the website shall be governed by the provisions of the current regulations regarding applicable law and competent jurisdiction. However, for cases in which the regulations allow the possibility for the parties to voluntarily submit to a jurisdiction. Parafina D&C S.L.U. and the User, with express waiver of any other jurisdiction that may be applicable, submit to the Courts and Tribunals of Madrid.

Privacy policy

Legal Name: PARAFINA D&C S.L.U.


Registered Address: C/ FRANCISCO GERVAS 11, 28046, MADRID

CIF / NIF: B-39550975

Phone: +34 916 059 584

e-Mail: [email protected]

Registered in the Mercantile Registry of Madrid, Volume 26,719, Folio 167, Section 8, Sheet M-481480.

Domain name: www.parafina.es

The Privacy Policy describes how we will handle your personal information for the provision of our services on the domain www.parafina.es, which will generally apply to the website.

In accordance with the requirements of applicable law, we must provide a coherent set of privacy practices to all users of the site. Users, by accepting the Privacy Policy and the Terms of Use at the time of registration, consent to all the legal notices provided by this portal. Such acceptance shall be defined as express consent, allowing us to use the personal information provided in accordance with the conditions outlined here.

In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, the website's data controller, in compliance with Articles 5 and 6 of the LOPD, informs all users of the website who provide or will provide their personal data that these will be incorporated into an automated file that is duly registered with the Spanish Data Protection Agency.

Users, by checking the box, expressly and freely and unequivocally accept that their personal data will be processed by the provider for the following purposes:

  1. Sending of commercial advertising communications by email, fax, SMS, MMS, social communities, or any other electronic or physical means, present or future, that enable commercial communication. These commercial communications will be related to products or services offered by the provider, as well as by collaborators or partners with whom the provider has reached a commercial promotion agreement among its clients. In this case, third parties will never have access to personal data. In any case, commercial communications will be made by the provider and will be for products and services related to the provider's sector.
  2. Conducting statistical studies.
  3. Processing orders, requests, or any type of inquiry made by the user through any of the contact forms available on the company's website.
  4. Sending the website's newsletter.

The primary purpose for collecting the customer's personal information is to meet the requirement of providing a safe, seamless, effective, and personalized shopping experience. With the given consent, the company may use this personal information for the following purposes:

  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities and enforce the Terms of Use;
  • customize, quantify, and improve our services, content, and advertising;
  • inform you about our services and those of our partners and other segmented marketing, service updates, and promotional offers, according to your communication preferences; and
  • compare the information to ensure its accuracy and verify it with third parties.

Among the personal information that will be collected on the website, the following personal information will be stored:

  • Name, email address, physical contact information, date of birth, and (depending on the service used) financial information such as credit card number or bank account information;
  • Transaction data based on your activities on the websites (such as bids, purchases, sales, items, and content you generate or that are related to your account);
  • Under certain circumstances, and especially when there are indications of a breach of our website's rules, we may request additional information or copies of certain documents (for example, we may ask you to send us a copy of your identification document to verify your identity or an invoice [you can cover unnecessary data] to verify your address. Under certain circumstances, we may also use other justified means to verify your identity;
  • Any other supplementary information you provide us.

The association informs and guarantees users explicitly that their personal data will not be transferred to third-party companies for advertising purposes. Whenever there is a possibility of transferring personal data, prior express, informed, and unequivocal consent would be requested from the owners.

Otherwise, the company may combine user information with information from other companies and use it to improve and personalize our services, content, and advertising. Therefore, if the customer does not wish to receive such marketing communications or participate in personalized programs (according to the company's criteria), they only need to indicate their preference to stop such communications.

All data requested through the website is mandatory, as it will be necessary for the optimal provision of services to the user. In the event that not all data is provided, the provider cannot guarantee that the information and services provided will be fully tailored to the user's needs.

Access, review, and modification of your personal information

The provider guarantees the user the exercise of the rights of access, rectification, cancellation, information, and opposition, in accordance with the terms provided in the current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD), you can exercise your rights by sending an explicit request, along with a copy of your ID, through the following means:

  1. E-Mail: [email protected]
  2. Postal Mail: Corazón de María 72, 1ºB, 28002, Madrid, Spain.
  3. By calling the phone number: +34 916 059 584

Similarly, the user can unsubscribe from any of the subscription services by clicking on the unsubscribe link in all emails sent by the provider.

Similarly, the provider has implemented all the necessary technical and organizational measures to ensure the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, and/or access by unauthorized third parties.

In case you request the total cessation of the service, which includes the closure of your account, the company will proceed with it and will delete your personal information from public view as soon as possible, based on your account activity and in accordance with applicable law. However, to comply with legal requirements, we will retain the personal information of closed accounts, prevent fraud, collect owed fees, resolve disputes, address issues, cooperate with criminal investigations, enforce the Terms of Use, and take other actions allowed by the law.

IP address

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow us to know the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.


The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user/customer accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.

Any contracting process or that involves the introduction of personal data of a high character (health, ideology,...) will always be transmitted by means of a secure communication protocol (https://,...), so that no third party has access to the information transmitted electronically.

@2023 Parafina D&C S.L.U.